Hello, what can we help?
Collapsible content
Q1: Why do some brands emphasize " ultra-high irradiance "? Does higher irradiance guarantee better results?
A: Not necessarily. Irradiance is critical in infrared therapy, but not the sole efficacy determinant. Optimal outcomes require precision in wavelength synergy and energy penetration, not just high irradiance.
Our clinically validated device achieves 30% deeper penetration than conventional products, enabling effective deep-tissue effects at safer irradiance levels. Competitors using high irradiance with ineffective wavelengths (easily reflected by skin) risk superficial energy accumulation (<5mm).
Key Points
- Heat ≠ Healing: Excessive surface heating (e.g., hot packs) causes low-temperature burns without therapeutic value. True therapy relies on cellular resonance for internal heat generation.
- User Feedback: 90% report "deep-layer pain relief" without irritation. High-irradiance devices may feel " hotter " initially but reduce skin tolerance over time.
For Best Results
- Modes Reference: Our seven preset modes meet most therapeutic needs.
- Distance Guidance: As light intensity and dosage decreases with distance, extend session time accordingly. Maintain a distance of ≤18 inches for optimal results.
- Energy Density Guidance:
o Superficial: 3-15 J/cm²(e.g., skin).
o Deep Tissue: 10-60 J/cm²(clinically validated).
o Clinical studies support these ranges for optimal outcomes. Choose a dosage within the recommended range that suits your needs. Higher ≠ better—prioritize safety.
Note: Data varies with testing methods and influencing factors. Our lab results offer a reliable reference, as only formal lab tests are standard.
Q2: How soon will I see results?
A: Clinically Backed Timelines
- Targeted Pain Relief: Most users report noticeable changes within 3-4 weeks. (with 4+ sessions/week)
- ✨ Brighter Skin Texture: Visible improvements typically appear after 8-12 weeks of regular use.
- ⏳ Long-Standing Health Needs: Allow 90+ days for full benefits. (based on NIH-funded chronic pain studies)
What Science Tells Us
- Cellular changes start immediately, but visible results take time - like waiting for a photo to develop.
- 4/5 users feel less stiffness/irritation before seeing physical changes. (2023 IRB-approved survey)
Results Vary Based on
- Body type (thicker skin/BMI >30 may need +2-3 weeks)
- Medications
- Usage method
Q3: Safety & side effects?
A: Clinically tested, free of UV and harsh chemicals. Temporary mild redness may occur (normal response). Always use included goggles during NIR face treatments. Maintain 6 inches (15cm) distance from skin and follow recommended session duration. Designed for safe home use with adherence to guidelines.
Q4: Can this device be used on children and pets?
For Children
- Primarily intended for adults but may be used with caution for children aged 12+ under adult supervision and only as directed by a healthcare professional before use.
- Key Precautions:
o Always use protective goggles to shield your eyes.
o Avoid direct exposure to sensitive areas. (e.g., face, genitals).
o Consult a pediatrician first if used for medical purposes.
For Pet
- Safe for dogs and cats with veterinary approval.
- Avoid:
o Direct eye exposure, tumors, or heavily pigmented skin.
o Use during pregnancy, or if your pet has seizures or cancer.
Always
- Monitor during use and store securely after sessions.
- Stop immediately and seek professional advice if discomfort occurs.
Q5: Can I treat multiple areas in one session? What’s the optimal duration?
A: Yes! For multi-area therapy with Poraise red light therapy device:
Multi-Zone in Priority Order
- Begin with the treat deep tissue area requiring the most attention on your needs (e.g., chronic pain or acute discomfort).
- Once completed, move to secondary areas. This ensures focused energy delivery to critical zones while maintaining therapeutic effectiveness across multiple regions.
Multi-Device Efficiency
- Operate two or more synchronized Poraise therapy devices to enable coordinated full-body irradiation.
- It allows parallel treatment of larger or disjointed areas (e.g., lower back and shoulders), reducing total session time.
Weekly Protocol
- 4-5 sessions/week recommended.
- Allow 4-hour gaps between sessions.
- Never exceed 120 minutes daily across all treatments.
Q6: What features does your product offer for different usage needs?
A: Our therapy device provides both customization and convenience:
- Tweak Settings: Adjust brightness/frequency for Red (Skin Care and Hair Growth), NIR (Pain Relief), Blue (Acne Defense). See the Technical Specs table for exact ranges.
- Professional and Scientific Approach with Presets: Seven preset modes for common goals like skin care or muscle recovery.
- Mood Light Mode: Balance mental and physical wellness.
Always refer to the manual for guidance and consult your physician for medical conditions.
Q7: Can I use the red light therapy device with skincare products or topical medications?
A: Yes! But follow these guidelines to ensure safety and effectiveness:
- Perform a Patch Test First: Apply the product to a small area of skin, let it dry, and then use the lamp briefly to monitor for any negative effects.
- Allow Products to Dry Fully: Let creams, serums, or medicated gels dry completely before using or adjusting your routine if necessary direct heat on freshly applied products may reduce their effectiveness or irritate skin.
Note: For prescription topicals (e.g., retinoids, antibiotic gels), check with your dermatologist or doctor first.
Q8: What makes Poraise's red light therapy better than others?
A: Poraise’s device combines clinically backed multispectral therapy with precision-engineered wavelengths for targeted results:
- 60 Dual-Chip LEDs: Red/NIR for deep tissue repair + blue light for acne control. They are distributed evenly across the panel for the most optimized and consistent blanket of light energy.
- Smart Customization: Create a custom light therapy by adjusting brightness/ frequency + mood light for holistic wellness.
- Safety & Stability: Global certifications (FCC, CE, RoHS) with 0 EMF emission, ensuring consistent, safe wavelengths (no harmful radiation risks).
- Versatile Use: Full-body sessions or focused treatments via seven preset modes.
- Tempered Glass Panel: High-transparency toughened glass ensures 99.9% light energy transmission while offering 3X enhanced impact resistance.
Note: Wavelength accuracy and low-irritation design are validated through rigorous lab testing to prioritize safety and efficacy.
Q9: How do I calculate the proper treatment dosage or treatment time?
A: Our device simplifies dosing with seven preset modes covering most needs. For customized use:
Dose Formula:
Dose (J/cm²) = Power Density (mW/cm²) × Time (seconds) ÷ 1000
-
For Custom Mode users:
1. Consult your healthcare provider for the total recommended dose (J/cm²)
2. Adjust brightness (25%-100% in 25% steps) and distance using the spec sheet on Page X.
3.Calculate time: Time = (Dose × 1000) ÷ Power Density
Example: At 100% brightness for red light & 6 inches distance (Power Density = 28.93 mW/cm²), to achieve 60 J/cm²:
60 × 1000 ÷ 28.93 = 2074 seconds ≈ 35 minutes
Note: The calculated results are theoretical values. Actual dosage may vary slightly due to individual differences, ambient temperature, the angle between the device and the skin, and the precision of measurement tools. Adjusting the results based on specific conditions is recommended.
Q10: Is there any tolerance to long-term use of infrared physical therapy devices? Is it necessary to stop using it intermittently?
A:
Understanding Tolerance in Red Light Therapy
-
Mechanism:
Prolonged high-frequency use may reduce cellular responsiveness to light stimulation (analogous to drug tolerance).
Basic Mitigation: Take 1-2 days off weekly or alternate treatment areas.
Advanced Solution: Activate Hertz Value Settings within the Customize Light Settings Modes to reset cellular sensitivity and prevent "therapy fatigue."
Poraise WK-K1400 Hertz Value Functionality
Your device features independent Hertz Value adjustments within the Customize Light Settings Modes, offering three frequency tiers:
1.Low Frequency (0-60 Hz):
Benefits: Gentle intermittent output, minimizes superficial heat accumulation.
Applications: Sensitive skin care, post-surgical recovery (e.g., burns, scars).
2.Medium Frequency (150 Hz):
Benefits: Optimizes energy penetration and comfort, stimulates deep-tissue metabolism.
Applications: Chronic pain management (arthritis, lumbar disc herniation), anti-aging.
3.High Frequency (300 Hz):
Benefits: High-intensity pulses rapidly activate mitochondrial function.
Applications: Acute injury recovery, athletic performance enhancement.
Key Advantages:
Precision Customization: Tailor Hertz values to align with therapeutic goals (e.g., pain relief vs. skin rejuvenation).
Dynamic Adaptation: Seamlessly switch frequencies during sessions (e.g., start with 300 Hz for inflammation reduction, then shift to 60 Hz for sustained recovery).
Safety Protocols: Integrated overheating protection and gradual frequency transitions prevent abrupt energy spikes.
Competitive Differentiation
Feature |
Poraise WK-K1400 |
Market Alternatives |
Hertz Value Range |
0-300 Hz fully adjustable within custom modes |
Fixed frequencies (e.g., 40-80 Hz) |
Scenario Coverage |
Comprehensive (anti-aging, sports recovery, chronic pain) |
Limited to basic applications |
User Flexibility |
Independent parameter control without preset restrictions |
Locked into predefined programs |
Scientific Validation & User Outcomes
Research:
A 2022 study in Frontiers in Photomedicine demonstrated that 150 Hz pulses enhance collagen synthesis by 28% and accelerate cellular repair compared to continuous light.
Case Studies:
Athletes: Reported 40% faster muscle recovery using 300 Hz pulses post-training.
Chronic Pain Patients: Achieved 50% pain reduction with 150 Hz pulses over 4 weeks.
Operational Guidelines
1.Initial Use: Begin with low frequency (30 Hz), limit sessions to ≤10 minutes, and observe skin response.
2.Advanced Protocols:
Acute Injuries: 150 Hz + 100% brightness, 1 session/day for 3 days.
Skin Regeneration: 60 Hz + 50% brightness, every other day for 4 weeks.
3.Tolerance Management: Incorporate 2-day breaks between cycles or alternate with non-pulse modes.
Note: Ratios listed are recommended and are based on extensive testing and validation by our Poraise laboratory, designed to suit the majority of users. For additional personalized customization or medical consultation, always follow your doctor’s advice.
By leveraging Poraise’s Hertz Value Settings, you unlock precision therapy tailored to your unique needs, ensuring sustained efficacy and avoiding tolerance—a hallmark of next-generation photobiomodulation technology.
Q11: How to properly clean, maintain, and store the Poraise device for optimal longevity?
A:
1. Cleaning Procedures
Preparation:
Always unplug the device before cleaning it to prevent electrical hazards.
Surface Cleaning:
Daily: Wipe the tempered glass panel with a soft, dry microfiber cloth.
Stubborn Residues: Use a slightly dampened cloth (water only). Avoid liquid contact with electrical ports.
Note: Fingerprints on the glass are normal due to high light transmission. Clean regularly to maintain clarity.
Prohibited:
Harsh chemicals, abrasives, or solvents (e.g., alcohol, bleach).
2. Storage Recommendations
Environment:
Store in a cool, dry place away from direct sunlight, humidity, or extreme temperatures.
Dust Protection:
Use the included dust cover or original packaging to shield the device during storage.
3. Maintenance & Safety Checks
Routine Inspections:
Monthly: Check cables, connectors, and LED panels for wear or damage.
Fan Maintenance: Use compressed air to clear dust from vents (avoid disassembly).
Repairs:
Authorized Service Only: Contact Poraise Customer Support (service@poraise.com). DIY repairs void the warranty.
4. Usage Best Practices
Handle with Care:
Avoid drops, impacts, or exposure to extreme conditions (e.g., rain, saunas).
Operational Compliance:
Follow all instructions in the user manual, including session duration and distance guidelines.
Note: The tempered glass panel ensures 99.9% light transmission and impact resistance. For warranty claims or troubleshooting, refer to the official support channels.
Q12: What are the differences between near-infrared (NIR), mid-infrared (MIR), and far-infrared (FIR) wavelengths in therapeutic applications?
A:
Near-Infrared (NIR, 700-1400 nm):
Penetration Depth: 5-10 mm, targeting deep muscles and joints.
Primary Applications: Chronic pain relief, inflammation reduction, tissue repair.
User Feedback: Widely adopted by athletes for post-exercise recovery, with notable efficacy in alleviating muscle soreness.
Mid-Infrared (MIR, 1400-3000 nm):
Penetration Depth: 2-5 mm, acting on subcutaneous fat layers.
Primary Applications: Enhanced blood circulation, adjunctive support for fat reduction (when combined with exercise).
Note: Limited devices support this range; verify product specifications before use.
Far-Infrared (FIR, 3000 nm-1 mm):
Penetration Depth: 1-3 mm, primarily heating superficial skin layers.
Primary Applications: Relief of stiffness, improvement of microcirculation (e.g., cold extremities).
User Tip: Preferred for daily home wellness during colder seasons.
Q13: How to determine if the power density of an infrared therapy device is suitable for individual needs?
A:
Reference Standards:
Low Intensity (<50 mW/cm²): Ideal for sensitive populations (e.g., elderly users, thin-skinned areas).
Moderate-High Intensity (50-100 mW/cm²): General therapeutic range for muscle and joint repair.
High Intensity (>100 mW/cm²): Requires professional guidance to avoid prolonged exposure risks.
Self-Assessment Methods:
Sensory Testing: Begin with low intensity; gradually increase if no discomfort (e.g., burning sensation) occurs.
Efficacy Tracking: Document pain relief timelines. Consult a physician if no improvement is observed within 4 weeks.
Market Comparison:
Brands like Hooga or Joovv may claim "clinical-grade power density," but actual efficacy depends on wavelength synergy and irradiation area.
Q14: Can infrared therapy devices support mental health (e.g., anxiety, insomnia)?
A:
Scientific Evidence:
NIR and Brain Function: Stimulates prefrontal cortex activity, promoting serotonin production (Nature, 2022).
FIR and Stress Relief: Activates parasympathetic nervous system, reducing stress responses.
Usage Recommendations:
Sleep Enhancement: Irradiate shoulders or feet for 10-15 minutes 30 minutes before bedtime.
Anxiety Management: Pair with breathwork using low-intensity modes (e.g., "Mood Light").
User Data: 73% of insomnia users reported a 30% reduction in sleep latency.
Q15: Which conditions or populations should exercise caution when using infrared therapy devices?
A:
Contraindications:
Acute Injuries (<48 hours): May exacerbate swelling; prioritize ice therapy first.
Photosensitive Disorders: Lupus, porphyria (require physician approval).
Implanted Medical Devices: Avoid direct irradiation near pacemakers or metal implants.
Special Populations:
Pregnant Individuals: Restrict use to extremities; avoid abdominal/back areas.
Diabetic Patients: Strictly monitor temperature and duration due to reduced sensory feedback.
Q16: How to synergize infrared therapy with other treatments (e.g., acupuncture, fascia therapy)?
A:
Integrated Protocols:
Pre-Acupuncture Preparation: Irradiate target acupoints for 10 minutes to enhance needle efficacy.
Post-Fascia Therapy: Apply NIR mode to accelerate microtrauma repair and reduce bruising.
Cold Therapy Alternation: Post-exercise ice application (20 minutes) followed by infrared therapy minimizes inflammation while promoting recovery.
Clinical Validation:
Physical therapists report a 30-50% reduction in recovery time when incorporating infrared therapy into rehabilitation plans.
Q17:How do l calculate my light absorption dosage?
A: Our devices deliver more than 5 joules of light per minute of use from 6 inches away.Dose is measured in J/cm², Dose = Power Density x Time
Q18: How do l use the device for optimal results?
A: With the experience we've gained over the years using red light therapy,typically, optimal outcomes are achieved with sessions at a distance of 6 inches(15 cm).We recommend starting with a 5-10 minute session for your first time,gradually increasing to a 20-30 minute session over the course of at least 1 month as your body becomes accustomed to the therapy. For the best effects,continuous treatment is advised, aiming for at least 4 days a week.Note: The above advice is intended for reference only and should be tailored to meet individual needs and circumstances.
Q19: How does Poraise's red light therapy device compare toother products?
A: Poraise stands out with its advanced multispectral light therapy, combining red, near-infrared, and additional wavelengths like blue light for enhanced therapeutic benefits. Unlike standard red light therapy devices, our products feature dual-chip LEDs for greater energy efficiency and deeper penetration, ensuring optimal results. We also prioritize user experience with an intuitive interface, multiple treatment modes, mood lights, and synchronized device operation for full-body therapy. Additionally, our devices undergo rigorous quality control and safety testing, meeting global certification standards for reliability and effectiveness.
Q20: Can one mode treat multiple body areas, and how should lchoose the right mode for different needs?
Yes, each mode on the Poraise device can target multiple body areas simultaneously, offering flexibility in your therapy sessions and designing to address various health and wellness needs:
Red Light Mode for deep tissue recovery and pain relief.Near-Infrared (NIR) Mode for enhanced muscle relaxation and circulation.Blue Light Mode for skin care, targeting acne and inflammation.Combination Mode (Red+NlR+Blue) for comprehensive recovery and rejuvenation.
7 Specialized Mode, for providing full-spectrum therapy across multiple body
areas.
Mood Light Mode to promote overall skin health and mood enhancement. Pulse Mode for stimulating cellular repair and metabolism.
Always follow the manual for best results and consult a doctor if you have specific medical conditions.
Q21: Why does the panel suddenly lose power and display nothing?
This may be due to a loose plug; try switching outlets or ensuring the plug is secure.
Q22: What can I do about noise issues?
Please ensure the machine is on a stable surface and away from obstacles to minimize noise.
Q23: Why isn't the fan spinning in certain modes like the blue light mode?
In modes like blue light, the fan may not spin if cooling isn't needed, as it's designed to optimize performance and energy use.
Q24: What should I do if the touch buttons are unresponsive?
Try using dry hands to touch the buttons.
Q25: How is this device different from the other light therapy devices?
Our devices is made by the premium level LEDs beads, it has the highest power consumption in the market. As we know that, higher power consumption bring better effect ,shorter using time and better therapuetic efficiency of therapy device.
Q26: How to use red light therapy on body and skin?
If you position your red ight directly against your body, your sesion could be done in just a few minutes. Our panels deliver more than 5 joules of light per minute of use from 6 inches away. Dose is measured in J/cm², Dose= Power Density x Time
Q27: How quickly does a red light therapy device work?
The good news is that led red light therapy does start helping your body from the very first session, but continued therapy helps achieve more lasting results. You may feel minor results immediately, but the best results are achieved over 4 weeks.
Q28: Are there any side effects to using red & NlR light therapy products?
Red light therapy is secure and not associated with any side effects, at least if ued as recommended session times and frequencies. Notice: NlR may be uncomfort to the eyes, wear eye protection if NlR in on to facial area.
Q29: Does the panel have a built-in auto timer?
Yes! You can set the automatic timer for 15/30 minutes, or Press“+"“-" to control the running time, then press RUN to start the running.
Q30: ls it safe?
Yes. Red Light therapy is safe and free of ultraviolet(UV) rays. You can rest assured that you are getting the right dose of light without any negative side effects. There have been hundreds of studies around the world that provide the safety and effectiveness ofred light therapy on all parts of the body.
Q31: Why is my panel not lighting up?
First, please check to make sure that the power cord is fuly pushed in allthe way into the connector and check to see ifthe other end of thepowercord is connected into the walsocket.Check to see if the light works when connected to another wal socket. Check to see if the Red part is lighting up, the infrared part is invisible.
Q32: Why do some of the LEDs look like they are not working?
Remember that we use NiR (Near infrared) EDs in alights.These LEDs wil appear to not be working or be very dim due to the fact that infraredlight is virtualy invisible to human eyes. They may not look like it, but they are EXTREMELY bright to your body! lt is normal for the NlR LEDs toappear in this manner.
Q33: What should I do if the touch buttons are unresponsive?
Try using dry hands to touch the buttons.
Q34: How is this device different from the other light therapy devices?
Our devices is made by the premium level LEDs beads, it has the highest power consumption in the market. As we know that, higher power consumption bring better effect ,shorter using time and better therapuetic efficiency of therapy device.